When we are wrong, the correction travels further than the error did.
A verification service that quietly edits a record leaves every firm that already acted on it holding the wrong one. Our rule is the opposite: a material error is corrected, re-issued, and pushed to every subscriber known to have received it — and anyone described in the data can dispute their own record without being a customer.
If you are a subscriber and a record looks wrong
- Report it from the record itself (in-product) — acknowledgement on receipt.
- We re-check the record against the state source before changing anything. A report, including ours, is not evidence; the registry is.
- Correction or a reasoned no-change within 5 business days; material status errors (existence, status, agent of record) are expedited.
- If the record was materially wrong, every firm that received it is notified and must supersede it in their systems — that duty is in the subscription terms, and we keep the delivery log that makes the notification possible.
If a record describes your company
You do not need an account, and there is no fee. Use the form below. What happens, in order:
- Proportionate identity check. We confirm you are connected to the entity before acting — this channel could otherwise be used to tamper with a competitor's record, so it is guarded.
- Suppression while reviewed. A contested status field is suppressed from delivery pending review, so the disputed version stops travelling while we check.
- Re-verification against the state source. If our record departs from the registry, we correct ours and lift the suppression. If the registry itself is wrong, our written outcome says so plainly — and says the sentence below, because it is true:
Only the state can change the state record. We correct our copy and our copy only. A wrong registry entry is fixed by a filing with that state's secretary of state, and our outcome letter will name the state and the record as we left it.
The log
Every correction — subscriber-reported or self-found — is kept in a per-record corrections log: what changed, when, what the source said, and who was notified. Subscribers can read the log for every record in their book. A service that sells verification should expect to be verified.